Testing your patience

Recent research* has shown that at least 40% of organisations who have implemented SAP are reluctant to upgrade to the latest versions of its software. This reluctance stems, primarily, from the perceived cost overruns and failures to deliver on time these large scale projects have become known for.  The main cause for the adversity to…

CIO – CMO: the data power balance

Black Friday, the biggest shopping day of the year, quickly turned into Blackout Saturday. Servers crashed, website performance crawled and online glitches left festive shoppers disappointed. Some of these problems were to do with unprecedented numbers of online shoppers. Some was due to the amount of data that retailers now include in their online experience…

The Human Side of IT

IT projects can be scary beasts, none more so than ERP implementations. This is software that is going to come in and run your business. Software that will drive enterprise-wide efficiency throughout your organisation. Software that is going to improve the working day of large numbers of actual real world, living people. Software that will…

Listen, do you want to know a secret?

What’s the secret behind a successful product? Design? Originality? Marketing? Well, we believe there’s something of even greater importance: testing. While the more showy aspects of business projects are the ultimate driver of great user experience, testing ensures success from the outset. It’s the difference between decoration and foundation. Just think of it in terms…

Do more for less in 2015

The importance of testing and quality assurance in deploying or upgrading SAP in complex environments is gaining growing recognition, albeit reluctantly on the part of enterprises (and systems integrators) who have typically seen it as an evil necessity (something that must happen) rather than something that is of strategic value (that they want to do). …

Why integration is make or break

One-stop shop or best of breed? The debate has rumbled on since the earliest days of business software. And while systems integration has always been a hot topic of conversation for IT departments, the importance of multichannel and omnichannel customer engagement is pulling the integration conversation further into the boardroom.  The understanding of integrated customer engagement…

Stuck in the middle with users…

If you’ve ever worked in the testing field, I’m sure you’ll agree that testers can be the bane of your existence. I’ve personally been a software test professional for 15 years and I will be the first to admit fully to this. This does however beg the question, why are we such an awkward and…

Observations after 100 days at the helm

After 100 days of tenure and in the light of our recent relaunch of our external positioning and messaging (new website, new corporate presentation, detailed value proposition etc.) I wanted to reflect on our progress so far. Over and above the trust which was built up during the summer of 2014 between myself and the…

Infosys, Panaya and the search for the testing holy grail

Over the last week, Infosys has made much fanfare about its $200m acquisition of Panaya, the Software as a Service (SaaS) startup that did a great job of taking ERP software testing forward by providing automation capabilities to make this complex task more efficient and targeted. The acquisition of Panaya is a significant piece of…