Stuck in the middle with users…

If you’ve ever worked in the testing field, I’m sure you’ll agree that testers can be the bane of your existence. I’ve personally been a software test professional for 15 years and I will be the first to admit fully to this. This does however beg the question, why are we such an awkward and…

Why integration is make or break

One-stop shop or best of breed? The debate has rumbled on since the earliest days of business software. And while systems integration has always been a hot topic of conversation for IT departments, the importance of multichannel and omnichannel customer engagement is pulling the integration conversation further into the boardroom.  The understanding of integrated customer engagement…

Do more for less in 2015

The importance of testing and quality assurance in deploying or upgrading SAP in complex environments is gaining growing recognition, albeit reluctantly on the part of enterprises (and systems integrators) who have typically seen it as an evil necessity (something that must happen) rather than something that is of strategic value (that they want to do). …

Listen, do you want to know a secret?

What’s the secret behind a successful product? Design? Originality? Marketing? Well, we believe there’s something of even greater importance: testing. While the more showy aspects of business projects are the ultimate driver of great user experience, testing ensures success from the outset. It’s the difference between decoration and foundation. Just think of it in terms…

The Human Side of IT

IT projects can be scary beasts, none more so than ERP implementations. This is software that is going to come in and run your business. Software that will drive enterprise-wide efficiency throughout your organisation. Software that is going to improve the working day of large numbers of actual real world, living people. Software that will…